Account and sign-in
Passkeys, email or phone verification, your Innit ID and safe account recovery.
innit.socialSupport
How can we help?
Tell us what happened, which phone you use and the steps that led to the problem.
Email support →Chats and encrypted sync
Messages, private media, recovery capsules, device changes and synchronisation.
Calls and notifications
Audio or video calls, permissions, notification sound and lock-screen alerts.
Safety and privacy
Blocking, reporting, audience controls, account security and deletion.
Listings
Packages, photos, videos, ratings and contacting a listing owner.
Billing
Listing purchases, receipts, renewals and payment support.
Safety concern?
If someone is in immediate danger, contact local emergency services. For an issue inside innit.social, use the in-app Report control and then email us if you need follow-up.
Read our safety guidance →