Legal

Terms of Service

These terms govern your use of innit.social and form an agreement between you and Innit Social Limited.

Last updated 6 September 2026

1. Your account

You must provide accurate information, meet the minimum age requirement in your country, keep access to your account secure and promptly tell us about suspected misuse. You are responsible for activity carried out through your account.

2. Using innit.social

You may use Chats, Hub and Listings only for lawful purposes. Do not harass people, impersonate others, exploit children, publish illegal or infringing material, spread malware, manipulate engagement, evade safety controls or use the service to facilitate fraud or harm.

3. Your content

You retain ownership of content you create. You give us a limited, non-exclusive licence to host, process, transmit, display and adapt that content only as needed to operate, secure and improve the service according to your chosen audience. You confirm that you have the rights needed to share it.

4. Safety and moderation

Users can block and report accounts and content. Hub administrators may moderate their spaces. We may restrict, remove or preserve content, limit features or suspend accounts where reasonably necessary for safety, legal compliance, enforcement of these terms or protection of the service. We do not promise to review every item before it appears.

5. Listings

Listings help customers discover and contact independent listing owners. Unless explicitly stated, Innit does not provide, employ, represent or guarantee the person or service advertised. Customers are responsible for checking identity, qualifications, pricing, insurance, legality and suitability before making arrangements. Listing access is free during the MVP. Listing limits depend on the account’s approved listing badge; a badge does not endorse a service.

6. Listing badges

The Free badge allows one active service. Higher listing limits are requested through innit.social support and require review of the necessary documents. An application does not guarantee approval. A listing badge indicates the approved service limit, not a guarantee of identity, qualifications, quality or safety. There is no monthly listing-badge subscription in this MVP.

7. Purchases

Prices, duration and renewal terms are shown before purchase. Mobile purchases may be handled by Apple or Google under their store rules; eligible web purchases may be handled by Stripe. Statutory consumer rights are not affected.

8. Availability and changes

We work to keep innit.social reliable but cannot promise uninterrupted availability. Features may change as we improve safety, comply with law or develop the product. We will give reasonable notice where a change materially affects paid service.

9. Ending use

You may stop using the service and request account deletion at any time. We may restrict or end access for serious or repeated breaches, legal requirements or security risk, using proportionate notice where circumstances allow.

10. Liability and governing law

Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, we are not responsible for losses that were not reasonably foreseeable or for independent transactions between users. These terms are governed by the laws of England and Wales, while mandatory local consumer protections continue to apply.

11. Contact

Questions about these terms can be sent to admin@innit.social.